Episode 75:

Taking the Right Business Process Development Steps


What You Will Learn:

  • Why process is crucial for helping business owners train others to take responsibility and strengthen the business
  • Why it is important to learn how to “lead leaders” and distance yourself from the work that needs to be done
  • Why the first step is taking stock of all the roles and responsibilities in your business and then determining what you want to delegate
  • What actions to take to build a great, effective new employee onboarding and orientation process, and why that process should be one of the first you create
  • How to set a new hire up for success and then automate the process so that new employees are quickly acquainted with your company, leadership, and processes
  • Why a task that begins to feel tedious or monotonous is the perfect task to turn into an automated process
  • Why automation isn’t about removing personal connections or dehumanizing your business but is about freeing up time and ensuring consistency
  • How to avoid “freak out moments” by ensuring that every responsibility in your business has an owner and a backup owner
  • Why implementing processes takes time and is in itself an ongoing process, and why you should set aside time to document your knowledge
  • What best practices to follow to create and structure a process or standard operating procedure in your business

About Chris Ronzio

Chris Ronzio is the founder and CEO of Trainual, a leading SaaS company that helps businesses automate their onboarding and training by documenting every process, policy, and procedure in one simple system. Chris is also the host of the Process Makes Perfect podcast, author of 100 Hacks To Improve Your Business, and an Inc. Magazine contributor with a column called The Process Playbook. With Trainual, Chris is on a mission to make small business easier by helping business leaders find the time to do more of what they love and providing a way to document and delegate what they do.


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